Privacy Policy
Forever Entertainment Pty Ltd (“we”, “us” or “our”)
Domain: foreverentertainment.com.au
Effective Date: 6 May 2025

1. Introduction

Forever Entertainment Pty Ltd (“Forever Entertainment”) is committed to protecting the privacy of visitors to foreverentertainment.com.au (the “Site”) and users of our services. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Scope

This Policy applies to personal information we collect when you:

• Visit or interact with the Site;

• Sign up for newsletters, events or promotions;

• Make enquiries or bookings;

• Engage with us via social media or other channels.

3. Definitions

• Personal information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable.

• Site: The website at foreverentertainment.com.au.

• We/us: Forever Entertainment Pty Ltd.

4. What Information We Collect

1. Identity & contact data

   • Name, email address, postal address, telephone number, company name.

2. Technical data

   • IP address, browser type/version, device identifiers, operating system.

3. Usage data

   • Pages visited, time spent on pages, navigation paths, referral URLs.

4. Marketing & communications data

   • Preferences for receiving marketing communications, survey responses.

5. Transactional data

   • Booking details, payment information (processed via third-party gateways).

5. How We Collect Information

• Directly from you when you fill in forms, subscribe to newsletters, make bookings or contact us.

• Automatically via cookies and similar tracking technologies (see Section 9).

• Third parties such as social media platforms, analytics providers and payment processors.

6. Purposes for Which We Use Your Information

We may use your personal information to:

• Provide and manage our services and bookings;

• Communicate updates, confirmations and promotional offers;

• Improve and personalise your experience on our Site;

• Administer surveys, competitions and events;

• Comply with legal obligations.

7. Disclosure of Your Information

We may disclose personal information to:

• Service providers (e.g. hosting, analytics, email, payment gateway providers);

• Business partners (e.g. event venues, contractors engaged on your behalf);

• Professional advisors (e.g. legal, accounting);

• Government, regulators or law enforcement when required by law;

• Prospective purchasers in the event of a sale or merger of the business.

8. Cross-Border Disclosure

Some third-party service providers are located overseas. By using our Site, you consent to the transfer of your personal information to jurisdictions which may have different data protection laws. We take reasonable steps to ensure overseas recipients handle your information in accordance with this Policy.

9. Cookies & Tracking Technologies

We use cookies, web beacons and similar technologies to:

• Analyse Site traffic and usage patterns;

• Remember your preferences;

• Deliver targeted advertising (where permitted).
  You can manage or disable cookies via your browser settings, but this may affect Site functionality.

10. Data Security

We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no internet transmission or electronic storage is completely secure.

11. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Policy or as required by law. When no longer needed, we securely destroy or de-identify your information.

12. Access & Correction

Under the Privacy Act, you have the right to access personal information we hold about you and request correction of any inaccuracies. To make a request, please contact us (see Section 15).

13. Complaints

If you believe we have breached the APPs, please contact our Privacy Officer (below). We will investigate and respond within a reasonable timeframe. You may also refer a complaint to the Office of the Australian Information Commissioner (OAIC).

14. Changes to This Policy

We may update this Policy from time to time. The revised Policy will be effective from the “Effective Date” stated at the top. We encourage you to review this page periodically for changes.

15. Contact Us

If you have questions, requests for access or correction, or privacy concerns, please contact:

Privacy Officer
Forever Entertainment 
44 North Fort Rd,
Manly NSW 2095
Email: contact@foreverentertainment.com.au
Phone: +1300 512 490